Developing initial loan applications by thoroughly evaluating applicant information and documentation from aggregate lead sources, direct mailers, and referrals. Educating and providing applicants various loan products that meet their financial needs. Completing loan by explaining provisions to an applicant, ensuring tangible benefit, and obtaining signatures and notarization. Maintains customer confidence by proactively ensuring loan process gets completed within a timely manner, and with minimal hindrance from origination to funding.
Total Reviews: 4
David was great with answering all my questions and helping me through the refinance process. It took a little longer than expected, but the customer service exceeded all of my expectations.
9 months ago
I had a great experience working with David Truong, who is a Mortgage Banker at LendPlus. David was able to provide me with the most upfront, competitive interest rate I could find. He was very informative, and kept me in the loop along each step of the entire loan process. David always responded to my emails and text messages, usually within a few minutes and he was easily accessible by phone as well. He was always available to answer all of my questions and address any concerns that I had. Great customer service!! Thank you once again David!
10 months ago
I thought that i was going to regret wanting to refinance our house because of the process and time but Lendplus made it easy and stress free. They let us know every step of the process and we felt at ease with Lendplus.Thank again David Truong, Edgar Ortega and Jackie Diaz for all the help and time you spent with us. Thank you .
a year ago
I was very pleased with the service I received from David Truong. He supported me and encouraged me throughout the complete re-financing process. It can be very stressful. Also his Manager Paul was a huge help with a hiccup in the home appraisal. This required a rebuttal and adjusted appraisal amount. Between them they were able to get me my complete funding. I would use Lend Plus again. – Patti O’Connell
a year ago